Returns & Exchanges

We want you to love your home as much as we do, which is why we offer a 30-day trial period for all Dip products to ensure they perfectly complement your space. If you are not completely satisfied, we provide easy returns and exchanges on all eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.